Return and Refund

Return and Refund

This section is for services covered under Warranty only. For information about calibration and other services click here Not Your Child Corp. breathalyzers are warranted to be free from defects in workmanship and material for one (1) year from the date of purchase. It is recommended that only qualified technicians perform maintenance of any
breath alcohol tester. If you require warranty services, please complete and follow the instructions in the RMA (Return Material Authorization) form below. Note that we may
contact you for further information if necessary. Once it has been approved, we would issue an RMA number and send it to you along with other instructions by email.

Please do not ship any products back to Not Your Child Corp without a valid RMA number.

If you have problems submitting this form, please contact Customer Service at (service@notyourchild.com) for assistance.

Upon receiving your RMA number, you may send your product to:
N.Y.C CORP RETURNS:
10 THORSON GATE
BRAMPTON ONTARIO
L6V-3W9
CanadaAttn: Julia Matthews/Service
service@notyourchild.com

Important note
Unless agreed upon, the customer is responsible for all shipping costs and must insure the package for the purchased value.

Whenever returning an item to Not Your Child Corp., we require the following:

• Please return all products with original documentation.
• Return all parts and/or accessories. The actual replacement cost for missing
items will be deducted from your refund/credit.
• Clearly place the RMA# on a label and attach it to the outside of the box
• Place this form inside the box.

Accepted Payment methods

  • American Express
  • MasterCard
  • Visa
  • JCB
  • Visa
  • PayPal
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